How can you get through to ANA Airlines?

After booking a flight with ANA Airlines, passengers may need to connect with their customer service representatives for issues related to their flight, which could be regarding Seat upgrades, baggage allowance, flight change, cancellation, etc. To tackle these conditions, they provide several ways for the passengers to reach their customer service team, as mentioned below.

• You can call their toll-free number at 1-800-235-9262 to speak to a representative individually.
• Live chat with a virtual assistant is another possibility to get a reply quickly.
• The Contact Form is another possibility to get a hold of a representative.
• As an additional option, you can consider Social Media as a medium to raise your issue. 

How do I contact ANA Airlines by phone?

ANA Airlines provides different customer service numbers for different countries. You are required to pick the phone number for your country/region from the Contacts page of their website and follow the steps described below.

• Dial the number 1-800-235-9262, and pick a language preferred for communication.
• Now you will listen to the automated voicemail instructions and follow them point by point to choose the option related to your issue by pressing the appropriate key.
• They will forward your call to an executive shortly, and you can make the most of it by talking to them.

What is the best time to call ANA?

You can call ANA Airlines customer service anytime between working hours to get the required assistance. But, the best time to approach them is between 5 AM and 8 AM as the call volumes are lower at the given time, and you will probably surpass the call queue to save you time. 

Does ANA Airlines have live chat support?

Yes, ANA Airlines provides live chat support to customers, as different customers have different priorities. If you are a passenger with hearing or speech impairment, it is the best possible option for you. To chat with a bot, you must replicate the steps below.

• Open the website www.ana.co.jp 
• Visit the Contact Us page through the Help section of the website.
• Click the Chat badge available at the bottom to open a pop-up window.
• Drop a message about your query to connect with a representative and 
• They will reply instantly to start the communication.

Is ANA customer service open 24/7?

Customer service is one of the basic structures of an airline service provider. ANA understands this fact and allows the passengers to get a hold of their customer service representative through Live chat, Social Media, and the Contact Form. However, if you want to connect with them over a call, then you must call them from:

• Monday to Sunday between 5 AM and 2 AM PST
• Monday to Sunday between 6 AM and 3 AM PDT

How do I call ANA from the USA?

If you are calling ANA from the USA, you are first required to find their customer service for your region, i.e., 1-800-235-9262 (toll-free)/ 310-782-3011 (charged). Dial the number between 5 AM and 2 AM PDT and choose the option related to your query after listening to the IVR commands. A representative will assist you shortly, and you can ask for the required help.