How can I get in touch with Air Canada?

Air Canada provides several modes of communication to reach out to its representatives. However, you can directly call the airline's customer care number to contact the airline fast. You can visit the contact us page of the airline and choose the most appropriate number from there. Once you get the number, follow the steps mentioned below.

Steps to contact Air Canada representative over the phone 

• Dial the Air Canada customer care number, or you can also dial the toll-free number available 24/7
• After the call gets connected, you need to choose your language
• Now follow the IVR phone menu instruction running on the call
• You get various options related to different topics; choose the most related one
• You can also press 2 ( to contact agent for existing reservation) and then press 4 ( for other questions)
• Now stay on the call and wait until the time the live agent is available for you
• Once the agent is available, you can talk about your queries one by one.

What is the best time to contact Air Canada?

Air Canada provides 24/7 assistance through phone calls. So generally, there is less waiting period, and every time is the best time to call. However, you can call the airline early in the morning or late evening to avoid peak hours. 

Besides, if you book with Air Canada, you must call the airline at least 48 hours before departure. The airlines pay special attention if you call during 48 hours of departure.

How long does it take to hear back from Air Canada?

It depends on the mode of communication you use to contact the airline. For Phone calls, the general response time is 5-10 minutes, whereas airlines respond within two business days if you try to contact them via email. In the case of social media, if you post any query or doubt, the ailerons respond to you within 2-4 hours.

Does Air Canada have a live chat?

No, Air Canada doesn't have a live chat; you can ask any common question from the automated chatbot 24/7. However, if you wish to contact a live agent, you must call the airline directly.

How do I send an email to Air Canada?

If you wish to share any concerns, feedback, complaint, etc., you can send an email to the airline anytime. It's a very simple process. Follow the instructions listed below if you are not sure of it.

• Go to the official website of Air Canada and locate the contact us link
• The contact us page/customer support page includes many various contact information
• Go to the Air Canada customer relation section and click on 'send us an email
• The new page displays various topics, like a complaint, refund requests, baggage issues, etc
• Each topic is linked with a request form; you can select the one
• Now select further query form drop-down list, and you need to fill in the associated form
• Submit the form for the airline to review; the support team will review your email and respond to you soon.

How long does it take for Air Canada to reply to email?

If you send an email to the airline and mention Air Canada in the subject line, it takes around two business days for the airline to reply.