How do I get a refund from Sunwing?

Sunwing is a Canadian low-cost airline that, unlike most low-cost airlines, issues refundable tickets along with non-refundable ones so that passengers can request a refund in case of a change in their itinerary. You can request a refund at Sunwing Airlines by filling out a refund Form as stated below.

• Open the website www.sunwing.com
• Sign in to your existing Sunwing account.
• Scroll down to the bottom of the page to click the Refunds option.
• Again click the Refund Request link to open a Form.
• To submit it, fill it in with the details like name, email, phone, booking reference, etc.
• Your Refund will be processed after verification which will reflect in the source account within seven business days.  

What is the Sunwing refund and cancellation policy?

You must read the Sunwing Refund and Cancellation policy mentioned below before requesting a refund to see the procedures applicable to your current situation.

• You are eligible for a full refund if you cancel your Sunwing Airlines refundable ticket within 24 hours of booking and seven days before the travel date.
• You must pay the cancellation charges if you cancel your refundable ticket after 24 hours before booking and 72 hours before the scheduled departure.
• You are eligible for a full refund as a Travel Credit if you cancel your non-refundable ticket within 24 hours of booking and seven days before travel.
• You are not eligible for any refund if you cancel your non-refundable ticket after 24 hours of the booking.
• You will receive a full refund post-cancellation if your flight gets delayed for more than 4 hours. 
• You can appeal for a full refund if your flight gets canceled due to Operational reasons like an airline strike, insufficient staff, a problem in the aircraft, etc.

Can I cancel the Sunwing flight within 24 hours?

Yes, you can cancel any Sunwing fare type within 24 hours to get a full refund, either in the original form or as a travel credit depending on your payment mode and fare type. According to the Airline's refund policy, the first 24 hours after booking is made is considered risk-free.

What is the phone number for the Sunwing Refund?

You can request a refund at Sunwing Airlines by calling their customer-care number at 1-877-786-9464 and dialing 1-800-855-0511 if you are a deaf or hard-of-hearing passenger. Dial the number, choose the Refund option, and the representative will guide you with further details to request a refund.

Can I cancel my flight and get reimbursed?

Yes, you can cancel your flight at Sunwing Airlines, but the reimbursement depends on the time of cancellation and the fare you have booked. You must read the Airlines' cancellation policy before canceling the flight to get a clear idea.

How do I contact Sunwing for a refund?

To request a refund by calling a representative at Sunwing, you must contact them at 1-877-786-9464/ 1-800-855-0511, as described below.

• Dial the number and select your preferred language.
• Follow the IVR commands to choose the 4th option for a refund.
• Wait a while, a representative will answer the call shortly; share your booking details with them, and they will do the needful to process your request.