Do Turkish Airlines give refunds?
Turkish airlines reservations are easy to cancel and passengers can get easy and quick refunds upon successful cancellation of their flight. If you have already had traveled with the airline you must be aware of the flexible policies offered by the airline to make it easy for travelers to get done with cancellations and refunds for their flights.
The customer service department running at Turkish airlines has the best solutions for passengers who are having trouble with their Turkish reservation or flight booking. The customer service available at Turkish is quite popular among the passengers and for the right reasons, making the airline the best bet for curious passengers from across the globe.
Let us consider a few questions revolving around refunds and cancellation to have a better understanding of things concerning refunds at Turkish airlines. So without any further ado let’s get started.
Turkish Airlines Refund Policy
Refunds are available for flights reserved with the airline and one can file online and offline refunds. Online refunds are easy and take less time on the other hand if you file an offline refund you may have to wait for fr a while to get the amount transferred to your original payment source.
Some important facts about Turkish airlines refunds:
- Refunds are available at Turkish airlines for refundable flight fares category reserved with the airline.
- Refunds are not available for non-refundable flight fares however the unused amount of the ticket is generated as a future travel credit with the airline and could be used later to fly with Turkish airlines.
- Refunds are initiated at once, however, it may take around 7 to 10 business days for the amount to reflect in your original payment source.
What is the Turkish airlines' refund policy?
Travelers must go through the inclusions of the Turkish airlines' Refund policy to get a smoother refund and cancellation experience. The main points to keep in mind before filing refunds are as follows:
- Refunds are available only after the successful cancellation of the flight online or offline. Travelers need a cancellation confirmation code to get instant help and support with Turkish airlines’ refunds.
- Refunds are available for tickets that belong to the refundable flight fare division.
- Passengers can file refund requests one and offline using the refund request form available on the website and by dialing the customer service helpline respectively.
What is Turkish airlines' 24-hour cancellation policy?
Travelers are able to get full refunds for the flight cancellation according to the Turkish Airlines cancellation policy if they cancel their flight reservation within 24 hours from the initial reservation and save themselves from the additional cancellation charge. Deducted from the refund amount.
Make cancellation and changes to your flight online within 24 hours for free change and cancellation and to get full refunds.
Can I connect with customer service for help with refunds?
Travelers can get in touch with the customer service department to get help and assistance with flight reservations and to get optimum help and support with flights. If you need to contact the customer service team, you must refer to the contact option on the page to get effective assistance with your flight booking.
How can I contact the customer service department for help?
Passengers can refer to the below-mentioned ways to get optimum assistance and help with their reservations.
Helpline number.
Passengers can dial the customer service helpline number to get support with their flight reservations. Dial the contact number listed on the official web page to get resolutions and you will hear an automated voice on call delivering prompts. Select an appropriate option to connect with someone from the customer service department. The waiting time is usually less than a minute. You can discuss your refund-related queries with the concerned executive for help with your flight booking.
Email.
Travelers can drop an email on the customer service email address to get in touch with someone from the customer support team at Turkish airlines. Users are able to get in touch with the customer service professional to get help and assistance with the flight refunds. You can request the team to share written evidence of the refund status filed by you at the airline to get optimum and timely refunds for your flights. Passengers could also request a call back from the customer service department over an email.
Social media handles.
Passengers can stick to using the social media handles released by the airline to file a complaint or to raise an issue fr instant resolution. Travelers are able to find innumerable options to get in touch with the right department to get help and assistance. Travelers will get a response from the customer service professional from the dedicated team at Turkish airlines. All you got to do is tag the airline to connect with them for grievance redressal by the concerned team.
Live chat
Travelers can use the live chat option to connect with someone from the customer service team at Turkish airlines to get assistance from live person at the airline. A live person is available round the clock to address all your queries and concerns related to cancellations and refunds. This is one of the most instant ways to get help at the airline and the response rate is quick. If you are unable to reach a customer service executive via call then you can connect with a customer service live person for help and assistance with flight booking-related things. They are able to provide information related to refund status using your cancellation confirmation code.
What happens when I cancel a non-refundable flight reservation?
If you cancel a non-refundable flight reservation, you tend to get a future travel credit against the unused amount of your ticket. Travelers can use this for any future travel with the airline. This is according to the basic fare regulations and passengers are advised to check the website for details. Navigate to www.turkishairlines.com.
How long does it take to get a refund from Turkish Airlines?
Passengers need to file the refund request first and this can be done online. Submit the refund request and you will receive a confirmation email on your registered email address with the airline.
It takes about 7 to 10 working days for the amount to reflect in your original payment source.