Guide: How do I contact China Eastern Airlines?
When you are having doubts about your holiday planning with China Eastern Airlines and to receive guidance from an agent, you are wondering to contact customer service. Then you will need to call 1 (800) 200-5118. Here you will receive assistance from a live agent about the issue you face, and the agent will provide you with all the needed information that you might need for your travel.
Different ways to contact China Eastern Airlines customer service?
There are different ways are present to contact the customer service of China Eastern Airlines that are as follows:
- Live Chat: One can avail the assistance from an agent using the live chat way as it helps to receive assistance online. One can find the live chat option on the China Eastern Airlines contact page,
- Social Media: Another option for live assistance is to join the social media account of China Eastern Airlines and drop your message to your inbox anytime you require support from an agent.
- Email: The queries concerning your travel may also be answered by the officials via email. You will be required to share the questions with customer service.
Where to find the fastest help for your issues with China Eastern Airlines?
One can find the fastest help for their issues with China Eastern Airlines by placing a call to the customer service team. An official will quickly avail on the call line to assist with the travel issues.
Does China Eastern Airlines have 24/7 customer service?
Yes, China Eastern Airlines have 24/7 customer service. So you would not have to be worried about when you can contact an official; you can reach out to the team as per your requirement and pace.
Whom do I contact about issues? China Eastern Airlines Phone Number
The phone numbers that are available at China Eastern Airlines are as follows:
- Reservations & Customer Service: +1 626-583-1500
- Group Travel Requests: +86 21 206 95530
- Report an Accessibility Issue: 1 (800) 778–4838
- Vacations: +86-400-888-6998
How to get China Eastern Airlines Email support?
In case you are wondering about how to get email support from China Eastern Airlines and where to send your queries, you can consider drafting the email and adding a brief of the required question or issue for which you want a solution. Add the personal and contact info in the email, and make sure to attach the booking detail as well if it concerns an existing booking. Then deliver the email to customersupport@goeasternair.com. The reply to the same will be received in less than 48 hours.
How do I complain to China Eastern Airlines?
In case you faced an issue with China Eastern Airlines and for the same you like to file a complaint, then here are the steps that you should follow:
- Go to the official site first in your browser,
- At the home page, click the “Comment & Complaint” option at the top,
- In the form, select the select title of the complaint,
- Then add the personal info to the provided columns,
- Add the ticket info as well for tracking your matter,
- Explain the issue in the given space,
- You may add any attachments in the form as well related to your complaint,
- At last, tap the Send button, and your complaint will be submitted to China Eastern Airlines.