How To Make Name Changes Or Corrections With Avianca Airlines?
Have you ever imagined that you made the booking but the name on the ticket or itinerary is showing as incorrect or misspelled? Well, it is not something that can't happen. In fact, airlines have to deal with such cases regularly. Avianca Airlines has really thought about the ease of passengers and has come up with a solution through which travelers can easily correct their name before their departure. Let's find out how.
Name change or correction Online: Let's learn how one can change or correct a name, and you may find this easiest and fastest way, especially for simple typos. Here's how it can be made:
- Go to the official Avianca Airlines website.
- Find the "Manage Your Reservation" section on the landing page.
- Enter your booking reference number and your last name as specified on the ticket.
- Find the passenger whose name needs correction and select them.
- Correct the name by using the edit option, but keep the policy in mind.
- You might need to upload a copy of the respective passenger's photo ID.
- Double-check everything because it is very important; you only get one chance to make the change.
- If you see any applicable fees, simply pay them so that it processes your request.
- Generally, the process takes 2–10 hours for the final change in the name.
What Is The Avianca Name Correction Policy?
Name correction in your itinerary is easy when your airline is Avianca because it understands that mistakes happen, and they're usually pretty flexible when it comes to name corrections. Here's what their policy generally covers—
- If you've legally changed your name (like after getting married), Avianca can update your ticket. Here, one would required to submit legal documents that support the name change of the traveler.
- Typos, like small spelling errors, can usually be corrected using name correction processes. Here, one should keep in mind that whole name change may not be permitted, but changes up to three characters in your first, middle, or last name are allowed.
- You might be able to transfer your ticket to another person in rare cases. Kindly contact Avianca customer service to learn more about this flexibility.
- A nominal service fee would correct or change the name on the ticket. This may include the fare difference because it is possible that flight costs may have changed or increased during the time of the name change.
- The request for the name change on Avianca Airlines should be made 3 hours before the departure time. Otherwise, the airline may refuse it, and you may face the consequences of not changing the name.
- Only a single name change request is applicable per ticket, so be cautious while changing or correcting your names.
- You usually can't change your name online if:
- You booked the ticket within the last 24 hours.
- Your ticket is expired.
- You booked the ticket using LifeMiles, which you may have earned through Avianca's frequent flyer program.
How To Make Changes In Your Name With Avianca Airlines?
Some people may not find online procedures suitable for themselves. If you are also among those, then don't worry. You will find the offline method useful because you can easily speak to an Avianca agent who will help you correct your name. Here, you have two defined methods: phone calls and reaching the office. Let's find out how to proceed with both.
Name change through Phone call: You can dial Avianca's phone number, which will take you to the representative, who can easily ask for the name change and they will fulfill your request.
- Call Avianca Airlines at (+001) 800 284 2622, and it will take you to its private helpline.
- Go through the regular phone call process, and then you will connect with the available representative.
- Kindly ask the representative to change the name.
- They'll need your ticket information, so provide them with it accurately.
- Next, they will guide you through the process and explain whether there aren't any fees.
- They might ask you to send them a copy of your updated photo ID.
- Lastly, your request will be made, and within a few hours, you can check on your ticket by downloading it.
Important things to remember when making the name changes.
Certain things must be kept in mind for every person who is willing to correct or change the name on Avianca Airlines, and some of the major ones are shared below.
- If you have found out that you have a typo on your flight ticket, then you must act quickly and make the changes.
- Be conscious of the Avianca Airlines name change policy so that you don't have to suffer much and understand the process.
- Keep all your travel and identity-related documents handy; you may require them to upload them.
- Be polite and have patience. Avianca Airlines customer service representatives are there to help you so that you don't have to suffer much. Being polite and patient will make the process smoother and easier.